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AI Q&A (Galactapedia)

A dedicated channel where StarBot answers Star Citizen questions from a RAG lore knowledge base — members just ask, no command needed.

TierElite
You'll needElite subscription; a Q&A channel set with /config-qa.

Star Citizen Q&A gives your org an always-on lore desk. You designate one text channel; any question typed there gets answered by the bot from a retrieval-augmented (RAG) knowledge base of Star Citizen lore and Galactapedia content, with source links included when the retrieved material has them. It's great as a #ask-the-galactapedia channel for new recruits.

Elite feature

Q&A requires an Elite subscription. /config-qa itself is Elite-gated, and on a server that drops below Elite, questions in the channel get an upgrade prompt instead of an answer. See Tiers.

No command — just ask

This is the important part: members don't run a command per question. The bot listens to messages in the configured channel and answers each one. Type "What is the Banu Protectorate?" as a normal message and the answer arrives as a reply.

Setup (admin)

  1. 1
    Create the channel. Make (or pick) a text channel dedicated to questions — every non-bot message posted there will be treated as a question, so don't point this at a general chat channel.
  2. 2
    Configure it. Run /config-qa channel: [exclusive_role:]adminElite. channel is the Q&A channel; the optional exclusive_role restricts who the bot will answer — members without the role are silently ignored.
  3. 3
    Or use the dashboard. In your guild dashboard's Features tab, open the Star Citizen Q&A card, click Configure, set Q&A Channel and (optionally) Restricted Role, then Save Changes.
Features tab — Star Citizen Q&A
FeaturesPermissionsServer StatsAnalyticsEventsTokens
Star Citizen Q&A
Lore answers from the Galactapedia knowledge base
Configure
Configure Star Citizen Q&A
#ask-the-galactapedia

Every message here is answered as a question.

Verified Citizen (optional)

Leave empty to let everyone ask.

CancelSave Changes
CancelSave Changes
The Q&A card's Configure modal on the dashboard.

Asking questions (members)

Post your question in the channel as a plain message. The bot shows a typing indicator, searches the lore knowledge base, and replies.

SB
StarBotApp

The Banu Protectorate is the interstellar government of the Banu, the first alien species humanity made contact with (in 2438). It's less a centralized state than a loose federation of independent planet-states bound by trade — Banu society is organized around Souli, guild-like organizations that each handle a trade or craft. The Protectorate maintains friendly relations with the UEE, and Banu systems like Bacchus are known as major trading hubs.

Source: robertsspaceindustries.com/galactapedia/article/banu-protectorate

A member posts "What is the Banu Protectorate?" in the Q&A channel — StarBot replies with a sourced answer.

A few behaviors worth knowing:

  • Follow-ups work. The bot carries the last few messages in the channel as conversation context, so "and how do they handle crime?" after the answer above stays on topic.
  • Images are understood. Attach a screenshot to your question and the bot can take it into account.
  • Sources when available. Answers include the source URL (and sometimes an image link) when the retrieved lore documents carry one.
  • Usage limits apply. Heavy use can hit a rate limit; the bot replies with a "Limit Reached" notice rather than answering, and service resumes on its own.

Restricting who can ask

If you set exclusive_role (dashboard: Restricted Role), only members holding that role get answers — everyone else's messages in the channel are ignored without any error message. Pair it with something like a Verified Citizen role from Citizen Verification to keep the channel member-only. Leave it unset to make Q&A public to the whole server.

Troubleshooting

Nothing answers in the channel — check three things: the server is on Elite, the message is in the exact configured channel (re-run /config-qa to confirm), and — if a restricted role is set — the asker has that role (non-holders are ignored silently by design).

Answers show an upgrade embed — the server's Elite entitlement lapsed. Renew and answers resume immediately; no reconfiguration needed.

Answers feel off-topic — remember the bot reads the last few channel messages as context. In a busy channel, unrelated chatter between questions can bleed in; keeping the channel question-only helps.

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